Privacy Policy

We take the protection of your personal data very seriously and therefore always strive to make the use of our services secure. We are obliged to comply with the Personal Data Protection Act. This privacy statement serves to clarify what data we collect from you, for what purpose we use it, and how we protect it.


  • Scope
  • What data is collected and forwarded
  • Tracking from third parties via the Internet
  • Pixel conversion measurement to track
  • Facebook visitor activity
  • Sharing
  • Use of data
  • Security and data forwarding
  • The right of revocation, provision of information, change of data and contact

1. Scope

This statement is valid for the use of services and materials SMART LIFT d.o.o. by clients SMART LIFT d.o.o. and employment in SMART LIFT d.o.o..

Please note that as part of the improvement of our activities in order to improve our services, amendments to this data protection statement may be required. In that case, we will notify you.

2. What data is collected and forwarded

The personal data we process are data about you as a client, collected during your ordering and visiting the SMART LIFT d.o.o. or during your completion of the Client’s Consent Statement, data about you as employees SMART LIFT d.o.o. pursuant to the Law on work and other applicable regulations, when making your payments through a bank account or when establishing and executing a contractual relationship between you and the SMART LIFT d.o.o., which may be directly or indirectly related to you. These are the following information: full name, telephone number (s), residential address, e-mail address, date of birth, OIB, bank details in case of bank payments.

3. Tracking by third parties via the Internet

You can use our website without registering and / or logging in, using the following tools:


In order to improve your experience of browsing this website, we need to store a small amount of information (cookies) on your computer. Over 90% of all websites use this practice, but according to European Union regulations from 25.03.2011. we are obliged to ask for your consent before storing cookies. By using our website, you agree to the use of cookies. By blocking cookies, you can still browse the site, but some of its features will not be available to you.

What is a cookie? A cookie is information stored on your computer by a website you visit. Cookies usually store your settings, settings for a website, such as your preferred language. Later, when you open the same website again, the internet browser sends back the cookies that belong to that page. This allows the site to display information tailored to your needs.

The default cookie saving and sending activities are not visible to you. However, you can change your internet browser settings so that you can choose whether to approve or reject requests to save cookies, delete saved cookies automatically when you close your internet browser and the like.

Google AdWords

This tool can be used to store visits to websites for the purpose of remarketing in Google and in the Display Network. Your browser stores cookies when you visit the website, which allows you to be recognized as a visitor when you load websites that belong to the Google Network. These pages offer you, as a visitor, ads related to content you’ve previously uploaded to other websites that use Google’s remarketing options. You can opt out of collecting data through Google AdWords at

Google AdWords Conversion Tracking

This can generate conversion statistics that measure the effectiveness of our online advertising campaigns. The conversion tracking cookie is set when a user clicks on an ad placed by Google. According to Google’s data protection provisions, no personal data is processed. If you do not wish to participate in tracking, you may suspend the use of the data for this purpose by disabling the Google Provider Conversion Tracking cookie via the cookie usage settings in your web browser.

Please note that current web browsers accept “cookies” according to the default settings. You can set the settings in your browser so that they do not allow all or only certain “cookies” or you are asked for approval to accept a new “cookie”. Instructions for accepting “cookies” can be found in most browsers via the “help” option in the menu list. In these instructions you will also find instructions for deleting already accepted “cookies”.

4. Measure conversion using pixels to track Facebook visitor activity

The Internet presence uses the “Visitor Activity Pixel” of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). It is a “cookie”, ie a small text file that is stored on your computer and can be downloaded from your computer. It can be used to track users’ activities after they have seen or clicked on an ad on Facebook. In this way, the effectiveness of Facebook ads can be measured for the purpose of statistical evaluations and market research. The data collected in this way are anonymous for us, ie they cannot be linked to the user’s identity. However, this data is stored and processed by Facebook so that this data can be linked to the user profile in question and Facebook may use it for its own promotional purposes in accordance with the Data Protection Statement for Facebook use (“http: //www.facebook. com / about / privacy /). You can allow Facebook and its partners to advertise on Facebook and outside of Facebook. For this purpose, a “cookie” will be stored on your computer. For more information, see the Data Protection Statement of the said social network.

5. Sharing

On our website are integrated social sharing fields Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA as well as Instagram, San Francisco, California, USA. In addition, an e-mail sharing field can be integrated. You can identify the sharing fields by their logo.

Only when you click on the “sharing field” on our website (and only then), a direct connection is established between the browser and the server of the operator of the social network in question. According to the operators of these social networks, no personal data is collected by social networks without clicking on the respective sharing field. Only for persons registered on the respective social networks, this data, including IP addresses, is collected and processed. If you do not want your visit to our website to be linked to your social network account, please log out of your social network account.

At this point we emphasize that the SMART LIFT d.o.o. has no insight into the content of the transmitted data, as well as their use by social networks. More information on the use of data by social networks can be found in the Data Protection Statement of these social networks.

6. Use of data

We use your personal information in full compliance with legal provisions.

Personal data that you provide to us when you order and arrive at the SMART LIFT d.o.o., when you fill out the Customer Consent Statement, when you make payments through the bank or when establishing and executing contractual relations between you and the SMART LIFT d.o.o., will be collected and processed exclusively in the framework of fulfilling our legal obligations (for example, data on employees that the SMART LIFT d.o.o. is obliged to collect according to the Labor Law) or contractual obligations towards you based on Your consent.

After giving us your explicit consent, we will use your data to deliver materials related to the services in question, mutual communication, including birthday greetings, and related actions and activities, as well as to inform you about the offer of services SMART LIFT d.o.o., actions with discounts, novelties, workshops, educations, promotions, and for the purpose of promotion SMART LIFT d.o.o..

7. Security and data transmission

To protect your data, we use passwords, web firewalls, antivirus programs and other security measures according to the current state of technology. When communicating via e-mail, the security of data transmission can only be guaranteed according to the current state of the art.

The client data stated in the Client’s Statement of Consent shall be kept on the original of the said statement and in electronic form. The originals of these statements are stored in a locker whose access is protected by a key, and access to the list of clients SMART LIFT d.o.o. and customer data from the statement stored in electronic form is password protected. The retention period of the mentioned data is two years from the date of the last interaction of the client with the SMART LIFT d.o.o..

The originals of the Client’s Consent Statement are mechanically destroyed two years after the date of the client’s last interaction with the SMART LIFT d.o.o..

The Director of the SMART LIFT d.o.o. as the responsible person and the employees of the SMART LIFT d.o.o. have access to the list with client data and the Statements of Client Consent, since such access is necessary for the execution of obligations and service SMART LIFT d.o.o. to the clients concerned, and the same is regulated in accordance with the applicable legislation. Each client has the right to access personal data that are in the list of clients SMART LIFT d.o.o. and that are processed about him (for example in the list of service users).

Personal data provided by the client for the purpose of payment through the bank are collected in electronic form and stored on a computer, where access is password protected. The director of the SMART LIFT d.o.o. has access to the stated data. The retention period of the said data shall be determined in accordance with the applicable regulations, in particular accounting.

Personal data collected is stored for as long as necessary to fulfill the purpose of data collection and processing. Client data specified in the Client’s Consent Statement collected for the purpose of sending service notifications SMART LIFT d.o.o. and its promotion shall be kept until the withdrawal of the client’s consent, and no later than two years from the date of the last client interactions in SMART LIFT d.o.o..

Responsible persons and employees SMART LIFT d.o.o. who have the right and authority to access personal data collected by SMART LIFT d.o.o. are obliged to sign the Confidentiality Statement for permanent confidentiality personal data and acting in accordance with applicable legislation and rules SMART LIFT d.o.o..

Your personal data may be forwarded / left to certain contractual partners SMART LIFT d.o.o., if SMART LIFT d.o.o. decides to hire them.

Namely, we may engage certain partners to fulfill our obligations (for example, accounting service) and services, communicate with members, manage our online presence and access, fulfill some of the purposes stated in this Statement. Your personal data will be forwarded to the contractual partner SMART LIFT d.o.o. if they are necessary to perform a particular service related to you. We will select these contractual partners carefully to ensure lawful and secure data processing. Furthermore, these contractual partners will be obliged to use your personal data only for certain purposes in accordance with our instructions and in accordance with Croatian legal provisions on personal data protection. The use of data by contractual partners for other purposes is excluded.

We will not pass on your personal data to persons other than the above-mentioned contractual partners, unless you have given your consent.

Given the nature, scope, purpose of the collection, use and processing of personal data by SMART LIFT d.o.o., including the fact that the collection, use and processing is not to a large extent, nor are special categories of personal data collected , ie SMART LIFT d.o.o. and its services are not subject to the legal obligation to appoint a personal data protection officer, SMART LIFT d.o.o. and no such official has been appointed.

8. Right of revocation, provision of information, change of data and contact

By signing the Client’s Consent Statement or using our website, you agree to the use of your personal data in the manner described in the said Client’s Consent Statement and this Data Protection Statement.

At the same time, in accordance with the applicable legislation on personal data protection and the rights it gives you as the owner of personal data, with which the SMART LIFT d.o.o. has introduced you, you have the right to access, correct, delete or restrict processing of their personal data; the right to withdraw your consent to the use of your personal data at any time, for the future without giving a reason; as well as the right to lodge a complaint with the supervisory authority. Withdrawal of consent is done in writing (by letter or e-mail) to the next publicly available address of the registered office; SMART LIFT d.o.o., Vukovarska ulica 8B, 23000 Zadar, or Such withdrawal will prevent the future use of your personal data by SMART LIFT d.o.o..

Please contact one of these addresses if you have any questions regarding the use of your data and for the purpose of updating and correcting your data.

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